Monthly Archives: June 2016

Avoid damage when receiving freight

Transport damage is incredibly frustrating for all involved and the difficulty is that it can happen at any point along the supply chain. To ensure that our clients are not penalised, SKOPE has best practice guidelines which are followed every time inwards goods are received.

For starters, SKOPE does not use common carriers to move its cabinets within Australia; we only use private carriers who are experienced in handling fragile freight.

However, Australia has no legislation that details the responsibilities (and more importantly, the liabilities!) of private road carriers. To counter this, SKOPE has negotiated an insurance package with its carriers to cover any damages to cabinets whilst they are being transported within Australia.

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There is a condition, though. For the insurance to be applicable, all claims must be received within 48 hours of product delivery and the product must not have been moved elsewhere by another carrier.

Here are SKOPE’S general guidelines for receiving freight:

  • Examine the freight immediately upon arrival.
  • Note any exceptions/damage on the delivery docket. Sign and date the docket and have the driver do likewise.
  • If damage is noted, take photos immediately both prior to un-packaging and after un-packaging.
  • Do not dispose of packaging materials.
  • Immediately contact SKOPE.
  • Conduct your own inspection.
  • Note everything for your records.
  • All damage needs to be notified to SKOPE within 48 hours of receipt (including concealed damage).
  • Take photos before, during, and after unloading and/or unpacking freight.

If you have any queries on how freight is handled by SKOPE and/or its carriers contact us at customer service team SKOPE@skope.com.

SKOPE the “Rolls Royce of Refrigeration”

SKOPE is helping keep Christchurch’s hottest new places to eat and drink, perfectly cold.

Renowned Chef Philip Kraal has set up three new establishments overlooking the banks of the Avon River: a restaurant, a pizza-café and a bar.

While each venue presented a unique challenge in refrigeration, Kraal describes SKOPE’s work as “the Rolls Royce” of refrigeration as far as a restauranteur is concerned.

“It looks great, it performs great, and the service is fantastic as well. We are looking at other operations and we know we’ll never go with anything else because it’s just too easy for us”.bamboozle

Kraal’s new establishments are quickly becoming three of the most popular places to eat and drink in the city.  Bamboozle restaurant offers a funky Asian-Fusion dining experience, while the Whet Drinking Room is the perfect place to consume craft beer, gin and whiskey in style. For a more relaxed meal,  pizza-café Johnny Sausage (named after the Infamous American mobster) is a relaxed New York inspired venue to enjoy bagels, coffee, beer, wine and, obviously, pizza.

The most unique innovation from SKOPE was in the Whet Drinking Room where our engineers designed and installed a custom made ‘snow rail’, for customers to rest their drinks and keep them icy cold, and a ‘ice cave’ which keeps a wide variety of gin blends perfectly chilled.

Ice rail

“SKOPE started testing and after about three months of testing different ways of doing it, we ended up with a product and it works absolutely fantastically,” Kraal says. “It’s very unique – we’re the only place in Christchurch that has them”.

Installed in the restaurants are SKOPE under-counter chillers, display cabinets, and Pegasus pizza preparation units. In the bars, as well as Backbars for merchandising.

3 MISA Cool Rooms were custom fitted into a challenging triangular space in the building’s basement carpark. One unit is required to house up to 50 kegs, the other for fruit and vegetable refrigeration, and a freezer with a sliding door for space efficiency.

“What that allowed us was to fit everything in but allowed space around the  triangular shape to fit dry goods in so it’s worked out perfectly for us,” Kraal says. “But the most important thing is that it was installed from start to finish in a day and a half. Fantastic”.

Find out more by watching SKOPE’s video on Bamboozle, the Whet Drinking Room and Johnny Sausage.