The art and science of preparing food

Creating an outstanding dining experience for customers is both an art and a science. The art comes from chefs and business owners who are passionate about food, flavour and have flair for creating an outstanding customer experience.  The science from the importance of getting aspects like food quality and safety right, particularly in regards to food temperature.

Food safety is almost the antithesis of what makes a great hospitality venue. The foundation of safe food is all about attention to detail, process and consistency. From handling to storing of fresh, raw and cooked food. Having a proven and well understood approach across your business, from initial purchase of ingredients through to correct food storage is critical to minimising food safety risks.

Avoiding the ‘danger zone’ – temperature is key to keeping your food safe

Key to the science of food preparation and storage is avoiding the so-called ‘danger zone’, where food at temperatures between 5°C and 60°C. At these temperatures bacteria is more likely to grow faster and the risk of food poisoning increases.  This can be a real challenge in a hot, busy environment like a commercial kitchen.  Bacteria can double in number in as little as 20 minutes between 5°C and 60°. In a commercial fridge, bacteria is prevented from growing if a tight temperature control of between 0 and 4°C is maintained inside the fridge.

Safe temperatures are 5°C or colder, or 60°C or hotter. Potentially hazardous food needs to be kept at these temperatures to prevent food-poisoning bacteria, which may be present in the food, from multiplying to dangerous levels. These bacteria can grow at temperatures between 5°C and 60°C, which is known as the temperature danger zone.

The challenge

Places like kitchens and sculleries are often subject to high ambient temperatures. With all the activity and appliances running, the ‘room’ temperature can run in excess of 45°C. This poses a number of challenges in regards to refrigeration.

Each type of fridge or freezer will have an optimum temperature that it is set to and will stay at while the door is closed and operating. However, once the door is opened, warm kitchen air rushes in replacing the lost cold air and bringing in moisture. This moisture can contain bacteria, which then condenses as it cools, falling like raindrops onto the food. As the cold air drops out the opened door, hot air flows in and the compressor and fans inside the fridge will stop to prevent further air from leaving, but the temperature inside the fridge still increases.

All fridges are not equal when it comes to food safety

When the temperature is fluctuating frequently (for example when the door is opened and closed frequently) and the fridge is working hard to maintain its optimum level,  the quality and potentially the safety of your food is at risk. By getting a handle on this and maintaining a more consistent temperature level in your fridge, you are guaranteeing a higher quality level of food and reducing the risk associated with poorly stored food.

One way to do this is to restrict the amount of times that a door is opened and closed. This reduces the time the food is exposed to warm air outside the fridge but is not a viable solution during busy service hours.

Another way to look at the problem is to consider the accuracy of the temperature being recorded from inside the fridge – you will often see an increase in temperature when the door is opened.   This is due to the cold air spilling out from the fridge and the temperature internally rising.

SKOPE has become aware over recent years of cheaper imported products entering the market that appear not to display a temperature increase on the controller. This may be down to the placement of the temperature probes inside the fridge and where the temperature is being logged.  If the sensor or probe is placed where the cold air is spilling out (rather than where the returned air is circulating inside the fridge), you will see a decrease on the temperature display when the door is opened.

However, this is not only impossible, it is misleading and dangerous. Customers can easily
be fooled into believing their fridge is working as the temperature reading on the controller is moving up and down, but not necessarily understand what this means for food safety and safe product temperatures.

How cool is SKOPE?

SKOPE’s test objective is to guarantee average temperature readings inside the fridge within 0.5 accuracy. Our state-of-the art environmental test chamber has significantly increased testing capacity at SKOPE and is continually improving accuracy in temperature control for food safety.

SKOPE sets high standards to ensure customer expectations are exceeded. We design products that are made to last, with a focus on tight temperature control and rapid pull down of temperature, in the harshest of climates. This is proven in our latest ActiveCore technology.  Below, is a graph taken from the MEPS (Minimum Energy Performance Standards) report, showing that an ActiveCore 2 door bottom mounted fridge not only has incredible temperature consistency inside the fridge but consistently holds temperature at below 5°C. The report measures the thermal properties of up to 476 MEPS packs (M packs) using dataloggers and probes to record the core temperature of each of pack throughout the cabinet.  The M packs represent the same properties of perishable product, and comply with the ISO Standards for Performance Tests on Household and Commercial Appliances.

The test data shows internal temperature over a 24 hour period, at Climate Class 3 (Minimum Energy Performance Standards) in testing conditions of 25°C – 60% Relative Humidity. The graph lines show that the product remains between -1°C and +5°C for the duration of the test with minimal fluctuations and minimal energy consumption.

SKOPE’s testrooms and equipment is calibrated by Air New Zealand Engineering every 12 months. This includes dataloggers, room controllers and humidifiers.Test packs are measured & weighed on regular a basis to ensure they conform to the 5% mass limits and size tolerances.

How airflow helps achieve consistent temperatures

Air is the most commonly used heat transfer in refrigeration systems. We typically remove heat from a refrigerated space by circulating cooled air throughout the fridge. A good airflow pattern is critical to an even and consistent spread of chilled air onto a product.  In SKOPE fridges, chilled air is pushed directly onto the product. It is a commercial refrigerator’s job to keep the product inside in optimal conditions for as long as possible, to ensure food safety.  Many “market- standard” fridges fall well short  of this objective. 

A poor airflow pattern will result in fluctuations in a product’s core temperature affecting its flavour, quality and nutritional integrity.   For food to remain safe, the internal temperature must not go higher than 5°ᶜ. Many inferior fridges can’t maintain these tight temperatures during busy periods and seasonally warmer temperatures, even though the temperature display may say otherwise. A good airflow pattern will keep tight cabinet temperatures, regardless of the frequency of outside fluctuations.

The selection of a fridge depends on several factors such as the type of food being stored, the volume of meals being prepared daily, and the frequency of the food being delivered to patrons (i.e. how many services being managed). Before selecting refrigeration equipment, check out our Guide to Commercial Refrigeration or talk to your local SKOPE representative, who can give you helpful advice.

Selecting the wrong type of fridge can make it hard to avoid that danger zone which significantly increases your risk of unsafe food.

What are your best options for different types of refrigeration to promote safe food?

  • Beverage Fridges: intended solely for the storage and display of packaged beverage products such as carbonated beverages, beer and wine. They are not designed to store potentially hazardous foods, and are often the culprit in food safety incidents.
  • Display Fridges: designed to display foods to the consumer for purchase in areas where environmental conditions are controlled and maintained. This type of fridge is designed to maintain a consistent, safe temperatures – not for cooling down.
  • Rapid Pull-Down Fridges: also known as Blast Chillers, these are specifically designed for rapid chilling of food products. When used correctly these are ideal for the rapid cooling of hot foods.
  • Food Preparation Fridges: designed with a refrigerated open top or open condiment rail. They include refrigerated sandwich units and pizza preparation for example. The fridges are designed to maintain foods at a safely cool temperature.
  • Storage Fridges: cold storage for non-frozen foods between periods of preparation, service, display or sale. Could be referred to as “day” fridges because they are not intended for long-term storage of foods.
  • Walk-in Fridges: enclosed, mechanically refrigerated and temperature controlled room with integrated walls, floor and ceiling used to maintain prescribed cold food at consistent temperatures. Probably the most widely used in food service.

SKOPE have 50 years’ experience keeping your drinks cold and food safe and are market leaders in energy efficient products. You can depend on us for the best in refrigeration and our unique ActiveCoreTM technology can help lower your operating costs. We offer the ability to customise the solutions to suit your requirements and you can rest easy with our superior warranty protection.

To understand more about the science of keeping food safe in your kitchen? We’ve prepared an eBook called “Why bad food is not cool; a practical guide to NOT destroying your kitchen’s reputation. Download it now to read about ways to protect your reputation.

Introducing SKOPE ActiveCore™ – Advanced Refrigeration System

It took a 30-strong R & D team 18 months to develop SKOPE’s revolutionary refrigeration range for the hospitality and retail sector.

We called it ActiveCore and it combines the best energy saving technology on the market, with a number of innovative features designed to deliver optimal performance, efficiency and reliability.

Before starting on this design and engineering project, we spent a lot of time with our customers listening to what matters most to them. Top of the list – as you might expect, was the need to avoid or eliminate downtime or wastage to a business when a refrigeration unit or chiller fails.

We understand the last thing you need on your hands is product wastage, or a repairman in the middle of your cafe or shop trying to fix the problem onsite.

The wishlist also included a desire for quieter fridges that are less obtrusive in a hospitality environment, shelving that’s easy to move and adjust to fit different bottle and product heights, slick modern design and branding opportunities, maximum performance to quickly chill down products and keep them at the optimum temperature – especially when it’s hot outside, and energy efficiency that actually makes a difference to your power bills.TME1000-A

We’ve done it all with the new ActiveCore range

We are confident that the new ActiveCore products will meet the needs of our customers for many years to come – just as our existing technology has effectively stood the test of time.

Interchangeable ActiveCore Unit

Perhaps the most innovative aspect of this new range is the invention of the ActiveCore unit which is the heart of each fridge.

What makes it so unique?ActiveCore Unit

The ActiveCore unit in each chiller can be quickly and easily removed for maintenance or swapped out for another unit. No more waiting for repairs to be completed, no wastage of food, no disruption to your business.

Energy efficiency that makes a difference

ActiveCore delivers improved cooling performance, optimised airflow and redesigned components to ensure optimal performance and energy efficiency for years to come.

We’ve done the maths on how much replacing your existing chiller with one of the new ActiveCore chillers can save you in energy costs alone, and you are looking at a 35% – 55% saving in power consumption for a top mounted or bottom mounted chiller.

Your power bill (per fridge) can go from $1,125 per year to just $509 per year – that’s a saving of more than $6,000 over 10 years.ActiveCore Chiller savings

And yes, we are confident that your ActiveCore fridge will still be working
hard in your business after 10 years, just like previous SKOPE products, which are still working hard for their owners.

Find out more information about the ActiveCore range, spec sheets and options here, or talk to your local SKOPE dealer.



Are your frozen assets costing you money?

Are you seeing your refrigeration system as an asset to your business or just another piece of necessary kitchen equipment?

The reality is that choosing and maintaining the right refrigeration systems can make a significant difference not only to your trade, but to your bottom line.

So what really makes a difference?

1. Food Safety is Paramount

Ensuring food safety is the most obvious.

Serving food that has spoiled is only going to lead to costs to your business in terms of wasted and compliance requirements, a potential shutdown if there is a food poisoning issue, and of course the cost in lost business, reputation and good will from your customers.

Think of these potential costs to your business

  • Compliance requirements
  • Potential shutdown to get standards back up to code
  • Lost business while the kitchen, restaurant or café is closed
  • Loss of patronage and goodwill from affected customers
  • Loss of potential new customers through word of mouth or media coverage of the negative experience

Food SafetySo how do I get it right?

  • FIFO – First in, first out. Make sure you clearly write dates on food containers and use the oldest food first.
  • To assist this place new stock behind older items to ensure regular turnover.
  • Ensure containers are airtight to eliminate the chance of oxygen spoiling the food.
  • Invest in an internal thermometer to ensure food temperatures are consistent. This is crucial in a busy environment where doors are continually opened and closed.
  • Don’t overload. Refrigerators need a good airflow between items to work efficiently. Crowding fridges not only leads to an increased risk of spoilage but also makes the motor work harder – which costs you more in power.

Education of staff is crucial:

  • Remind staff about the importance of storage, and especially storing uncooked and cooked meats at the bottom of the refrigerator units to avoid it contaminating other food.
  • Ensure staff carefully wrap food and store in containers that are not punctured.
  • Date every product – that way there is no confusion on how old an item actually is.
  • Keep items off the floor. Ensure shelving keeps the product off the ground (stainless or galvanised shelves are perfect) and doesn’t rest directly against walls or ceilings to avoid stale air.
  • Keep things organised. Food products and cleaning products should be stored well apart, chicken away from fish and the like.
  • Don’t forget that what staff bring with them to work can be a hazard too. When in doubt throw or leave it out.

2. Choosing the Right Equipment Matters to your Bottom Line

The refrigeration unit you choose makes a tremendous difference to the performance of your business as a whole.

Refrigeration options can vary to suit your specific requirements. SKOPE offer a variety of units from glass door front of house display fridges that can display your products and drive sales, through to fit for purpose industrial chillers.

One aspect that doesn’t change when you choose SKOPE however is our ongoing commitment to reliability, quality of build, and energy efficiency.

Minimise your electric bill and increase your efficiency.

We have all read an article that demonstrates the fallout noted above when a restaurant makes a customer ill through poor handling, hygiene or equipment.

However have you also considered that choosing an energy efficient refrigeration unit can provide significant cost savings that help to build your profitability, as well as ensuring the ongoing quality of your products.

At SKOPE we continue to redevelop and redesign our products to ensure industry leading energy efficiency. A SKOPE cabinet today uses approximately 70% less energy than one made just ten years ago – and our work in this area continues.

By understanding your needs you can ensure you choose the ideal SKOPE option for your business using the easy product selector tool on our website.  All SKOPE units feature our smaller but more powerful, higher performing fan motors ensuring outstanding chilling and maximum energy efficiency. Look out for the ‘High Energy Effeciency’ icon throughout the product portfolio, this signifies the very best in engineered efficiency and performance.

High Energy Efficiency

The choice of door type and additional features – self closing doors, long life magnetic door gaskets, low/e argon glass, slotted back panels designed for precise temperature control  – can improve efficiencies and drive cost savings further.

No matter the environment, SKOPE have a product to suit. It’s an easy decision and a smart choice to pay less in the long term while ensuring your products – and what you deliver to your customer – are kept in optimum condition.